Not all conflict is bad, and in fact, it can be hugely beneficial if managed properly because it can lead to progress and change. The Thomas-Kilmann Instrument (TKI) is a tool for measuring an individual’s level of assertiveness and cooperativeness in conflict situations. It is beneficial for organizations because it can help individuals and teams better understand and improve their behavior in those conflicts, which can lead to more effective problem solving and productivity. The TKI can be used in a variety of settings, including team-building exercises, leadership development programs, and conflict resolution training. Additionally, because it measures two key dimensions of conflict behavior – assertiveness and cooperativeness – it can help individuals and teams identify areas where they may need to adjust their behavior to better manage conflicts.
When working in teams, members will be able to understand the conflict style of each team member with the help of TKI, and that can help them to work more effectively with one another. With the help of TKI report, team leaders can also provide feedback and coaching to team members on how to improve their behavior in conflict situations and to provide an understanding of how to effectively use different conflict resolution strategies depending on the situation. The Thomas-Kilmann Instrument also provides leaders the information necessary to manage and improve their own conflict behavior.
Overall, the TKI can be a valuable tool for people in their personal lives, students at a university, and teams in organizations looking to improve communication, collaboration, and problem-solving skills in conflicts.